Recovering Ski Tracks Apple Watch Data
In version Ski Tracks version 2.6.x it is now possible to request the Ski Tracks Apple Watch App to create a backup folder that is accessible though the standard Files application.
Note: If you have uninstalled the Ski Tracks Apple Watch App then this procedure will not work.
Preparing for Backup
Before you do anything you must have the Ski Tracks Watch App visible (not recording).
You must then select Settings > Apple Watch
Initially nothing will happen but you should get a confirmation that a backup has happened.
Normally an email will be displayed ready to email us at support.
An engineer will review the data and recover and missing recordings and get back to you with a reason why the file was not transferred.
Using the Files App to Email Us.
Open the Files app and select Browse Tab
Select On My iPhone
Select Ski Tracks
Press and hold WatchOS_Backup and select Compress
Then hold the WatchOS_Backup.zip file and Share by emailing us
We will then check the data in this zip file and fix and return any missing data.