Issue has been fixed in our Beta Versions
Ski Tracks - v3.0.4 release 213
Ski Tracks Lite - v3.0.4 release 213
Do Not Uninstall or Delete App
Do not uninstall or delete the app unless you are sure you have a full backup of your data.
Skiing Today?
If you are using Ski Tracks and you need to record your day then download the latest version of Ski Tracks Lite and use this while you recover your data or wait for v3.0.4 to be released.
Re-Install
WARNING: Before re-installing you must be sure all your data is backed up. If you are not sure then do not uninstall the app - do so may accidentally delete your valuable recordings.
Manually Recover Data
Manually recover the data requires you to select one of the links below. These link start the app and force the app to backup before completing start up. Copy the appropriate link below to your Safari browser on your iPhone.
skitracks://recover
skitrackslite://recover
biketracks://recover
You should see a Dialog similar to the one below - Press Open.
Once you have pressed the link the app will start and copy all data to a public area that you must with copy or email to us.
- Open Files App
- Select Browse Tab
- Select On My iPhone > (App Name)
- Press (...) menu button (top right)
- Press Select
- Press SkiTracks or BikeTracks folder
- Press the Export button (Bottom Left)
- Mail to support@corecoders.com or airdrop to your computer.
If you are beta tester please use the link below to upload this zip file to us.
https://skitracks.com/support-file-uploader.html
| Open Files App and Select On My iPhone | Select the Appropriate App |
| Select Menu | Touch Select |
| Select Folder Ski Tracks or Bike Tracks and Press the Action Button. | Select Mail |
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The folder will be automatically compressed and attached to the email, |
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